Service Policies

Please find below our service policies, grouped by the most relevant Quality Area.

Quality Area 1: Educational Program and Practice

Excursions
Pets

Quality Area 2: Children's Heath and Safety

Child Protection
Dealing with Infectious Diseases
Dealing with Medical Conditions
Delivery and Collection of Children
Emergency & Evacuation
Healthy Eating and Dietary Requirements
Incident, Injury, Trauma, and Illness
Sleep, Rest, and Relaxation
Sun Safety
Water Safety

Quality Area 3: Physical Environment

Safe Environment and Access for All

Quality Area 4: Staffing Arrangements

Staffing Arrangements

Quality Area 5: Relationships with Children

Respectful Interactions with Children

Quality Area 6: Collaborative Partnerships with Families and Communities

Acceptance and Refusal of Authorisation
Enrolment and Orientation
Make-Up Days

Quality Area 7: Governance and Leadership

Code of Conduct
Confidentiality
Determining Responsible Persons
Fees
Governance
Grievances and Complains